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Frequently Asked Questions
Click Book Now to access our client portal. Select the clinician, date, and time that are most convenient for you. You will receive an appointment confirmation and a link (within a few hours) to complete your intake forms. Forms must be completed within two days of scheduling your appointment or the appointment time may be released to another client. Having trouble with the portal or didn't receive your confirmation? Please call or email us for assistance.
We are out-of-network providers. This means you pay for your session at the time of your appointment. We accept credit cards, debit cards, and HSA cards. After each session, we will provide you with a receipt that you can submit to your insurance company for possible reimbursement. Whether you receive reimbursement depends on your individual plan. Before making an appointment, we recommend contacting your insurance company to ask: - Do I have out-of-network mental health benefits? - What is my out-of-network deductible?What percentage of the session cost will my plan reimburse?Please give us a call or send an email for our current fees and services. We are sorry, but we do not have a sliding scale and do not offer payment plans.
Yes! We offer both in-person and telehealth appointments.In-person appointments are available at our Hillsborough office. When scheduling, you can choose the option that works best for you.If you are sick or caring for someone with a respiratory illness, such as COVID-19 or the flu, we ask that you switch to a virtual appointment. This allows you to keep your appointment while protecting our staff and other clients.What is telehealth?Telehealth (virtual/online) allows you to meet with your therapist from the comfort of your home—without traveling or worrying about traffic or bad weather. It can also be a convenient option if you are feeling unwell but still want to keep your appointment. Telehealth has been shown to be just as effective as in-person therapy, offering the same level of connection, and therapeutic benefit.
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